Naim Mu-So Remote Control - Battery Access?

Posted by: Bazza on 15 August 2018

How do I open the battery cover? Iíve tried sliding the bottom half down but it wonít budge.

The manual doesnít cover this and I donít want to force it open and risk breaking it. 

Also, whatís the SIM tool for?

Thanks for your help. 

Posted on: 15 August 2018 by perttu

Hello Bazza. Use a thin plactic stick, place it in the hole below !-marked triangle. Inside is a clip that keeps the cover in place. Push gently and slide the bottom half at the same time.

Avoid using a metal tool in process. The remote is easily broken because the plastic clip is quite fragile.

Posted on: 15 August 2018 by Bazza

Thanks, Perttu. 

I did a bit more research after posting and saw similar to what you have suggested but the damn thing will not budge and Iím exerting way more pressure than Iím comfortable with. 

Iíll give it another try but Iím disappointed that Naim could not have made this of better quality. 

I felt an idiot posting this question but I see others are experiencing the same.

Thanks for your reply. 

Posted on: 15 August 2018 by Bazza

Success. I've managed to open it.

Not happy that I've slightly damaged the insert hole despite being as careful as I could.

Many say they don't use the remote and instead control it via the app but, to be honest, for simple operation the remote is quicker than using a mobile phone or tablet.

Posted on: 15 August 2018 by perttu

I used a small flat screwdriver which caused the clip to bend a little. I used my thumb to press the slidable cover while pressing the clip.

It feels like the remote is going to break so I feel your frustration. When I bought the remote I made the salesman open it for me. Today I opened it myself so I was able to guide you in the process.

Ridiculous design i must admit.

Edit. Good to hear you got it done.

Posted on: 15 August 2018 by Bazza

Hopefully the battery will last a long time

Posted on: 15 August 2018 by dknk

Hey, I had the same issue. Way too much force is needed on that clip just to change the battery which was doa on my new unit.

Posted on: 15 August 2018 by Bazza

Funny you should mention that as pressing the buttons does illuminate what appears to be a led below the power button. 

I wonít know for sure until I turn the Mu-So on.