Evolving the Naim Forum

Posted by: Charlie Henderson on 10 January 2019

Hi everyone,

For the Naim family, conversation and discussion is everything (apart from the music of course!)

We love to encourage the debate and support the sharing of some extraordinary expertise across the Naim Forum, and it is one of the foundations of our world. We all participate in the community in different ways, and to varying degrees, but one thing is for sure, it is fascinating, informative, passionate, and loads of fun.

So, we want to make it even easier to do this, and we’re going to be moving to a new Forum software platform from Tuesday 15th January 2019. Yes, it’ll be a change, but we're not just changing things for the sake of it. It’s a decision that’s not been taken lightly, and is simply intended to make it easier for you all to continue to do what you do best – share your thoughts, frustrations, expertise and aspirations. For example, you’ll be able to access elements of the Forum more easily from more devices, but the fundamentals of the Forum will remain as they are today.

And it goes without saying, you’ll be able to access and search all old and current topics. It may take a couple of weeks as we continue preparing an archive of all existing Forum posts, but we will lose nothing as we make the transition.

One of the great features of the new Forum is the ability to run polls. We intend to use these intensively as a feedback tool to create a more dynamic community, shaped by the feedback you provide, but it also gives all Forum members the opportunity to run their own polls too. Other features include the ability to access the Forum through a mobile app and post images directly, making the Forum a much more visually exciting place too. 

I’m sure some may be concerned by the move but we are doing this to help evolve and continue supporting the Naim Forum as the heart of our community. We look forward to feedback as the team move things across, and please bear with us as we do so, it’s a significant team effort. I’m sensitive to the fact that the change may not suit everyone straight away, but we’re genuinely doing it for the right reasons – to ensure the future of the Naim Forum as the heart of our community.

There is a link to FAQs relating to this HERE.

Thanks,
Charlie, Richard, and the Naim Forum team.

 

Posted on: 11 January 2019 by Richard Dane

Clive, yes, hence why we must respect those who are uncomfortable using their full names as usernames.

Posted on: 11 January 2019 by Richard Dane

Mike, there is provision for members to use avatars on the new forum, but AFAIK it's just not possible to reserve usernames. 

Posted on: 11 January 2019 by TOBYJUG

Get rid of the heart/love icon for 'like". For something more appropriate.

https://i.pinimg.com/236x/5f/69/91/5f69915fd495019241e0808c9c80b3ba--george-beatles-the-beatles.jpg

Posted on: 11 January 2019 by Filipe
Gazza posted:
dave marshall posted:
Kevin-W posted:

Will our forum rankings be maintained [@mention:77737380917463397]?

   ................... blimey, I can see a few feathers being ruffled over that one!   

I have no clue why feathers would be ruffled, lost on me.

But the music forum brings out the best in people, whereas there can be friction at time in other places and discussions going round in circles!

Phil

Posted on: 11 January 2019 by Mike-B
Filipe posted:

But the music forum brings out the best in people, whereas there can be friction at time in other places and discussions going round in circles!

Phil

Problem I have with the Music Room is far too many pictures of just album covers with nothing added to say why its worth a listen.      Agreed some discussions do go well past their sell by date,  only so much can be said before its gone full circle & is doing an oozlum bird.  Outside these,  & all mostly political subject in Padded Cell,  the discussions in HiFi & Streaming are why I inhabit the forum.        

Posted on: 11 January 2019 by Rich 1
David O'Higgins posted:

Tuesday 15th of what month?

Post said January, but that's when they start the move! Rich 

Posted on: 11 January 2019 by David Hendon

The current forum search is almost useless, but if you use google to search then it’s much better.

best

David

Posted on: 11 January 2019 by Gazza

I hope this forum move does not distract HQ from bringing new product to market and sorting out current product concerns. I could have lived with this current forum in its present form.

Posted on: 11 January 2019 by Michael_B.
Allan Milne posted:

 

I'm going to have to think about this … this thread  exemplifies what I find very frustrating about the forum.

 

I've identified the accessibility issue (as has Klaus) but then it is buried in all the drivle about league positions and usernames. This is typical of a number of posts I've tried to read.

 

Suggestions:

1. Forget about league positions, just have a few "standings"; e.g. newbee, user, experienced, senior, expert; especially if these can be judged on quality of posts and responses in terms of likes, usefulness, etc.

2. Get rid of the drivle by differentiating between posting (a reply that is relevant directly to the topic) and commenting (for all the other stuff); then we can read the posts without the irrelevant and vainglourius comments.

3. Do not allow usernames - it is considered good practice in many spheres to use real names … posters should have the courage of their convictions.

 

Well I might give it a little try next week but I must admit I do not do so with a lot of optimism, either for the accessibility or the posts.

 

Allan

 

A lot of people like the anonymity of usernames for security reasons. It would be easy for a malfeasant  to use surname and location to identify where they can obtain a very expensive system.

 

As for drivel: one person's wit and wisdom is another person's drivel... I believe the Naim forum has historically got this right.

Posted on: 11 January 2019 by Allan Milne

 

Richard,

 

Thank you for responding to the accessibility concerns I have, I hope that this can be clarified today but in my experience most web developers will wonder what you are talking about and will only pay lip service to the issue. I hope I am wrong this time.

 

I have given usable accessibility training to a number of large organisations and it always amazes me how, even when there are accessibility statements and when management make the right noises, the developers have limited knowledge and little experience in this area. In particular, there is a misconception about the difference between "usability" and "accessibility" … perhaps I can help here?

 

On another thread I have pointed out the total inaccessibility of Roon. Since the app and web site are the sole product and service that Roon provide, I am currently considering raising a legal action against them under the Equality Act, not to pick on Roon but rather to get suppliers to take this issue seriously. The Naim forum is not a product or service of Naim so there is not the same legal issue here but there is certainly a moral imperative that should be addressed.

 

I accept the issue about usernames hiding the "well-off" user but the geographic area and address are hidden aren't they?

 

Allan

 

 

Posted on: 11 January 2019 by Richard Dane

Allan, a colleague over at Naim who has been working on the new forum has been looking into your accessibility concerns. They think the new platform should be OK for your reader but are trying to find out more in the meantime.

Posted on: 11 January 2019 by james n
Allan Milne posted:

Richard,

Thank you for responding to the accessibility concerns I have, I hope that this can be clarified today but in my experience most web developers will wonder what you are talking about and will only pay lip service to the issue. I hope I am wrong this time.

I have given usable accessibility training to a number of large organisations and it always amazes me how, even when there are accessibility statements and when management make the right noises, the developers have limited knowledge and little experience in this area. In particular, there is a misconception about the difference between "usability" and "accessibility" … perhaps I can help here?

On another thread I have pointed out the total inaccessibility of Roon. Since the app and web site are the sole product and service that Roon provide, I am currently considering raising a legal action against them under the Equality Act, not to pick on Roon but rather to get suppliers to take this issue seriously. The Naim forum is not a product or service of Naim so there is not the same legal issue here but there is certainly a moral imperative that should be addressed. 

I accept the issue about usernames hiding the "well-off" user but the geographic area and address are hidden aren't they? 

Allan

Hi Allan - Most users span a few forums. It's not rocket science to be able to put the info together for undesirable means. Given this is an open forum not a closed one, I'd like to keep the option to have a user name I chose. What others want to do is up to them.

I hope the new forum accessibility issue is sorted out for you and others - we should be able to have a fully inclusive community in this day and age (and I hadn't appreciated the Roon accessibility issue either)

James

Posted on: 11 January 2019 by Michael_B.
james n posted:
Allan Milne posted:

Richard,

Thank you for responding to the accessibility concerns I have, I hope that this can be clarified today but in my experience most web developers will wonder what you are talking about and will only pay lip service to the issue. I hope I am wrong this time.

I have given usable accessibility training to a number of large organisations and it always amazes me how, even when there are accessibility statements and when management make the right noises, the developers have limited knowledge and little experience in this area. In particular, there is a misconception about the difference between "usability" and "accessibility" … perhaps I can help here?

On another thread I have pointed out the total inaccessibility of Roon. Since the app and web site are the sole product and service that Roon provide, I am currently considering raising a legal action against them under the Equality Act, not to pick on Roon but rather to get suppliers to take this issue seriously. The Naim forum is not a product or service of Naim so there is not the same legal issue here but there is certainly a moral imperative that should be addressed. 

I accept the issue about usernames hiding the "well-off" user but the geographic area and address are hidden aren't they? 

Allan

Hi Allan - Most users span a few forums. It's not rocket science to be able to put the info together for undesirable means. Given this is an open forum not a closed one, I'd like to keep the option to have a user name I chose. What others want to do is up to them.

I hope the new forum accessibility issue is sorted out for you and others - we should be able to have a fully inclusive community in this day and age (and I hadn't appreciated the Roon accessibility issue either)

James

Ditto. Some people have rare surnames but aren't ex-directory.

 

The accessibility points are good though and equally good to see Naim have responded immediately.

Posted on: 11 January 2019 by nudgerwilliams
Gazza posted:
dave marshall posted:
Kevin-W posted:

Will our forum rankings be maintained [@mention:77737380917463397]?

   ................... blimey, I can see a few feathers being ruffled over that one!   

I have no clue why feathers would be ruffled, lost on me.

Some people like to let their feathers be ruffled!

Posted on: 11 January 2019 by Michael_B.
nudgerwilliams posted:
Gazza posted:
dave marshall posted:
Kevin-W posted:

Will our forum rankings be maintained [@mention:77737380917463397]?

   ................... blimey, I can see a few feathers being ruffled over that one!   

I have no clue why feathers would be ruffled, lost on me.

Some people like to let their feathers be ruffled!

It makes them look bigger!

Posted on: 11 January 2019 by Innocent Bystander

Here’s hoping the new forum does indeed improve on the old, though it id a pity to have to start some threads afresh, losing continuity.

Meanwhile I think SJB’s point about user names is an important one, not least for continuity of identity. I note [@mention:1566878603942595]’s response indicating that names can’t be reserved. If that is unchangeable, an alternative approach might be to request upfront that no-one seek to assume the username of any former member, and have an appeals process in the unlikely/rare event of that happening, whereby the original ‘owner’ will be allowed to use the name and the interloper’s name changed. (Maybe limited to just the first three months of the forum?)

And I second the hope that the new platform will make it easier to post pictures, whether own or from t’internet, regardless of platform used.

It would also be good if the profanity filter could ignore certain sequences of letters otherwise spelling something objectionable  when they are part of a longer, perfectly acceptable, word.

As for rankings, interesting free-for-all to come, perhaps - though I am far from sure that they have any real merit, especially as they can cause posting for the sake of it (and here I echo Mike-B’s observation on the music room.

It will be interesting to see if the search facility improves on Hoop-La’s, which does at a pinch, but has several limitations.

It would be good when responding to something and quoting the post to limit that to just the one level not nested previous quotes, at least by default. Hiwever I guess that is fixed by the forum software.

 

Posted on: 11 January 2019 by Richard Dane

IB, regarding usernames, I think it would be good form for members to not take existing members usernames on purpose.  Of course, there may be perfectly innocent situations where it does arise.  Moderators can change someone's username and if any instance arises where an existing member fells that their username here has been taken on the new forum - as always, it's a conversation to be had, as and when needed. 

Regarding quotes, it appears that the system has changed from what exists here, mainly to prevent easily quoting whole posts over an over. 

I will test how the censor list deals with mention of a particular town in North Lincolnshire..

Posted on: 11 January 2019 by Richard Dane

Allan, regarding accessibility and whether the new forum will work with your screen reader, there's nothing to say it is 100% WCAG AA compliant, but the providers say they make their best efforts to be compliant and will work to fix any issues raised by the community. So please pass on your feedback to us on your experiences and any issues we will work with the developers to fix or improve.

Posted on: 11 January 2019 by Innocent Bystander

Thanks Richard

Posted on: 11 January 2019 by French Rooster

i would like to know the exact number of naim forum members.   Anyone knows ?    

Posted on: 11 January 2019 by Richard Dane

FR, there are just under 26,000 registered members on this forum.

Posted on: 11 January 2019 by Innocent Bystander

More significant might be the number who have been active or have registered in the recent past - 2? 3? years. If longer than that they at best are dormant.

Posted on: 11 January 2019 by Ghettoyout

Hopefully the date format can be corrected. It should be dd/mm/yyyy.

Posted on: 11 January 2019 by Clive B
Ghettoyout posted:

Hopefully the date format can be corrected. It should be dd/mm/yyyy.

That's how it appears for me. I think this must be (have been) something which I set up on a preferences page or some such. Let's see what we get next week. 

Posted on: 11 January 2019 by Innocent Bystander
Clive B posted:
Ghettoyout posted:

Hopefully the date format can be corrected. It should be dd/mm/yyyy.

That's how it appears for me. I think this must be (have been) something which I set up on a preferences page or some such. Let's see what we get next week. 

Ditto re current forum  (except yy not yyyy), and agree re new one