App & Firmware Update Release Week?

I have had a lengthy discussion with Naim support today. It seems a new firmware update is arriving in about a week, with likely an update to the Android app. I was talking about a Nova. My main issue is my servers keep 'disappearing'.

Support say the Android app needs more work - they also maintain that I may have network problems. Not that may be true but I have been running a Linn DS for three years with next to no issues.

It has also taken me a considerable length of time to et hold of support - in the end I phoned the main nos and asked  to be put through, Sorry to queue jump but I have been trying for about a week on and off.

Like the Naim sound.

At the moment Linn 2 Naim 2 (ahead on corners) Sound wins but if I cannot reliably find and listen to my music.......

Boris786 posted:

I have had a lengthy discussion with Naim support today. It seems a new firmware update is arriving in about a week, with likely an update to the Android app. I was talking about a Nova. My main issue is my servers keep 'disappearing'.

Support say the Android app needs more work - they also maintain that I may have network problems. Not that may be true but I have been running a Linn DS for three years with next to no issues.

It has also taken me a considerable length of time to et hold of support - in the end I phoned the main nos and asked  to be put through, Sorry to queue jump but I have been trying for about a week on and off.

Like the Naim sound.

At the moment Linn 2 Naim 2 (ahead on corners) Sound wins but if I cannot reliably find and listen to my music.......

Thanks for the post Boris - saves me the call to get an update. 

Yes, it was because you can either feature a topic in one forum or all of them.  Some forums were just getting top heavy with featured topics, so a number of threads were pared back to just be featured in the main forum rooms - Uniti Progress Update being one of them (originally posted in the Hifi Corner), mainly because all the new Unitis are now out and are shipping. 

When the next FW update is ready to be released outside of Beta testing then it should be announced by Naim.  However, it could be very misleading to make any announcement until it's signed off.  If you feel you need to know more than that then by all means apply to Naim to become part of the Beta test program. 

Richard Dane posted:

Yes, it was because you can either feature a topic in one forum or all of them.  Some forums were just getting top heavy with featured topics, so a number of threads were pared back to just be featured in the main forum rooms - Uniti Progress Update being one of them (originally posted in the Hifi Corner), mainly because all the new Unitis are now out and are shipping. 

Thanks Richard

I asked because it is the Uniti to Mu-so Multiroom issue (long outstanding) that concerns me most and Streaming Audio seems the natural home for that. I very rarely dip into the HiFi Corner. I know that streaming from the likes of Spotify and Tidal is included, but Multiroom is also a form of streaming.

Also,  please consider that the thread to which I posted the query, which is also concerned about long-promised firmware updates is under the Streaming Audio forum.

The last update was a full three months ago. The header still says: “So as to keep you informed of current news and developments regarding Uniti, we will be updating the Naim Forum weekly with progress updates and upcoming software and firmware release information within this post.” Rather a different spirit from being told to apply to join the Beta Forum.

Roger

 

Roger, Naim have not made any such suggestion - that was my own suggestion to George in an effort to try to offer some other options in getting to have some input on fw development prior to public release.  

I know that the fw to enable multiform use between old and new platforms is being developed and tested but, as I mentioned above, there won't be any announcement made until it's fully signed off. 

Of course, as ever, the best place to get information is either via your dealer or ask Naim directly, either by email or by telephone. 

I have posted elsewhere about the shocking multiroom feature ie atom not responding to multiroom requests from other Mu-So master systems.  In this forum it says 2nd week of March may bring new software etc....  anybody seen anything??  I was trying to play music on Mu-So in kitchen and Atom in lounge simultaneously tonight and it’s utterly unusable.  I also had a crash/reboot on Atom yesterday for first time 🤔. Also on multi room the separate systems seem to get confused on what input they are looking for - perhaps they are caching previous input choices and then seem to get in a loop of confusion as to what they are supposed to be doing.  All work sweet in single system mode so network is all dandy

tony69 posted:

I have posted elsewhere about the shocking multiroom feature ie atom not responding to multiroom requests from other Mu-So master systems.  In this forum it says 2nd week of March may bring new software etc....  anybody seen anything??  I was trying to play music on Mu-So in kitchen and Atom in lounge simultaneously tonight and it’s utterly unusable.  I also had a crash/reboot on Atom yesterday for first time 🤔. Also on multi room the separate systems seem to get confused on what input they are looking for - perhaps they are caching previous input choices and then seem to get in a loop of confusion as to what they are supposed to be doing.  All work sweet in single system mode so network is all dandy

It'll be fixed, looks like soon.

My dealer tells me that there is - at last - a major firmware update to be issued next week which facilitates Multiroom between the Unitis and legacy streamers.

 

Here is what naim have issued to the dealers:

Products to be Updated

Over-the-air (App prompted)

• Mu-so
• Mu-so Qb
• Uniti Nova
• Uniti Star
• Uniti Atom

Manual update (Important: In order for the unit to perform the update it MUST be 24bit/192kHz capable)

• NDS
• NDX
• ND5 XS
• SuperUniti
• NaimUniti
• NaimUniti 2
• UnitiLite
• UnitiQute
• UnitiQute 2
• NAC-N 172 XS
• NAC-N 272

 

A link to the full details of the update, which includes bug fixes is here (https://resources.naimaudio.co...mp;utm_term=Download)

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