dBpoweramp ripping weirdness

Until recently, when I ripped a CD it was very quickly found and the tracks, picture etc populated. But recently, the CD is scanned and the ‘in Accuraterip’ message appears, but no metadata is populated. When I choose ‘rip’ it then says ‘retrieving metadata’ and only when that is done, which can take several minutes, does the metadata appear and the rip starts. I haven’t changed any setting and I am wondering why the ripping behaviour has changed, and whether others are experiencing this. 

Original Post
hungryhalibut posted:

Until recently, when I ripped a CD it was very quickly found and the tracks, picture etc populated. But recently, the CD is scanned and the ‘in Accuraterip’ message appears, but no metadata is populated. When I choose ‘rip’ it then says ‘retrieving metadata’ and only when that is done, which can take several minutes, does the metadata appear and the rip starts. I haven’t changed any setting and I am wondering why the ripping behaviour has changed, and whether others are experiencing this. 

I noticed this a few weeks ago.  (before the Mojave update), I hadn't changed any antivirus settings or any settings in dBpoweramp, but I no longer see any metadata although accurate rip still reports correct.  Don't know what the f**k is going on, but I'm getting REALLY fed up with having to enter all the disc details manually.

Dungassin posted:
hungryhalibut posted:

Until recently, when I ripped a CD it was very quickly found and the tracks, picture etc populated. But recently, the CD is scanned and the ‘in Accuraterip’ message appears, but no metadata is populated. When I choose ‘rip’ it then says ‘retrieving metadata’ and only when that is done, which can take several minutes, does the metadata appear and the rip starts. I haven’t changed any setting and I am wondering why the ripping behaviour has changed, and whether others are experiencing this. 

I noticed this a few weeks ago.  (before the Mojave update), I hadn't changed any antivirus settings or any settings in dBpoweramp, but I no longer see any metadata although accurate rip still reports correct.  Don't know what the f**k is going on, but I'm getting REALLY fed up with having to enter all the disc details manually.

I’m glad it’s not just me. Well sort of, as I don’t like others suffering as well. I’m using my old Sony laptop. If Accuraterip reports correct, you can press rip and it will find the metadata, so you don’t need to enter it. It even found the data for something that wasn’t in AccurateRip. I just don’t understand why it has to think for a few minutes when previously it just found everything. I hardly rip any albums these days, but nonetheless would like to get this sorted out. 

The only recent change I have noted with dBpoweramp is that often even brand new CDs result in multiple tracks with errors at which point I re-rip the whole CD or the individual tracks that have errors which usually solves the problem. No recent issues with metadata though.

I also have something similar, it can take a while for meta data fields to be populated so I normally hit the down arrow by Meta then Retrieve From and then choose from the list of options. I usually still have to add album art myself.

This started about the time I got a new computer so I put it down to that!

I've no CDs to rip at the moment but one is in the post and may be here tomorrow. I've never had any ripping issues with either EAC or dBPoweramp - dB is much superior though.  Only ever had errors with copy protected CDs.

Hopefully Buddy Guy will be here tomorrow. In person would be great but a CD will do.

I had a similar problem recently. I discovered there was an issue with DBPoweramp's metadata retrieval which was caused by one of their 6 metadata sources becoming unavailable. This was causing a sort of loop with metadata retrieval. I was advised to remove the unavailable metadata source from the list in the dropdown (beside the Metatada icon on the top left of the screen), and this immediately completely resolved the problem. Metadata retrieval is more or less instantaneous once more.

I can't remember the name of the 'faulty' metadata source, but the ones I still have listed are:

All Media Guide; GD3; MusicBrainz; freedb and TrackType.

 

 

mrspoon posted:

For those with R15 or earlier, AMG have switched off their servers, so you need to uncheck AMG as a metadata provider.

I have R16.something  (I can’t check as am away from home)  & have not seen this behaviour on my last rip about 2 weeks ago,   so assume this why no problems.    Is there anything R16 users can or need to do ?

Dougie Danger posted:

Same issues here. Hopefully can sort it out tonight.  You have to wonder why they weren’t pushing / advertising to get the extra money out of us for the upgraded version. 

The upgraded version isn't necessary to resolve the issue. My copy of DB... had the same issues earlier this year, a few minutes on Google showed it to be a known issue with a specific cause and an easy fix to cure it; unchecking the relevant metadata service resolved it. 

Ah ok, thanks Nigel. 

I've just been on mine and it says I have R16.4 installed but in the top righthand corner there is a box with 'upgrade to R16.5'. It hasn't cost me anything extra so I did. I can't see anything different, I just hope now that with 'Sod's law' being Sod's law not getting in the way, that I still continue to have trouble free ripping. Thanks for the heads up anyhow.

I have db asset pre installed on a zone ripper . I view  asset etc via windows home server . looking at changes of ripping/type of file etc I can access  via home serverbut I cant find meta provider drop box to disable AMG , I HAVE META DATA issues how do it   thanks   

some having problems with no metadata are saying that on of the meta providers AGM IS NO LONGER Availabling and should be disabled  ,I cant see how this is done when ripcast/asset when viewed with windows home server . some common new  cds dont rip saying on screen no meta datais available  if I rerip this cd on JJ RIVERS it will find the metadata ok.   from the home sever page how can I access meta data providers and disable the problem AMG THANKS

Ok, I have now hit a hurdle. When I now try to rip a CD I now get a message saying Accuraterip does not recognise my drive. Never had any problems before. When I command rip, I just get 'error' come up on every track. There is a message at the end of it all saying something about adjusting the  'driver off set' ?  Any ideas chaps?

Hi Stephen,   I have a similar problem with the remote DVD drive that came with my laptop, whereas an old noisy drive I’ve used previously is OK.   I just rip in super secure mode,  it runs 3 passes if I remember correctly,  & is a lot slower as a result compared to Accuraterip.   It simply copies the CD & verifies it has captured it all,  & if the CD has errors in the data,  defective sectors etc., it reports it.   Whereas AR compares your CD data against a number of other CD rip data stored on-line. 

I’ve tried all that dBpoweramp have advised to get AR up & running but nothing fixed it, I felt I must be missing something,  would be nice if someone has an answer,  especially for getting the offset thing sorted.

 TBH it does not really bother me as I ripped all my CD collection on other drives using AR & the odd CD I buy these days just takes an extra few minutes with Securerip.

I’d ask Mr Spoon on the dBPoweramp forum, unless he spots the question here. 

One simple option might be to completely uninstall dB from the computer and then reinstall it. It would then think it’s on a new computer and hopefully sort out the offset. I may not of course, which is why asking Mr Spoon might be a safer bet. 

Stephen Tate posted:

Ok, I have now hit a hurdle. When I now try to rip a CD I now get a message saying Accuraterip does not recognise my drive. Never had any problems before. When I command rip, I just get 'error' come up on every track. There is a message at the end of it all saying something about adjusting the  'driver off set' ?  Any ideas chaps?

I've been getting something like that occassionally - I seem to remember it asks about re-calibrating the drive,

Mine seems to work again by simply restarting the CD ripper software.

No idea what causes this.

Ok, thanks for your replies guys.

Things I've tried so far :

uninstalling and reinstalling (a few times) - made no difference.

Gone through all of the settings that look obvious - made no difference.

Looked on the dBpoweramp forum searching for answers from similar problems brought up by some members; I have tried a few things that were suggested by contributors including Mr Spoon - made no difference.

At the moment I cant' rip anything - at a complete loss as to what to do. Everything has worked fine with the same drive. Never had any issues in the past, this has come out of the blue.

Have gone into Windows 10 to check drive with a diagnostic - drive is 100% healthy.

I will try what SJB suggests or at least have a look about running as administrator.

Thanks

Mike-B posted:

Hi Stephen,   I have a similar problem with the remote DVD drive that came with my laptop, whereas an old noisy drive I’ve used previously is OK.   I just rip in super secure mode,  it runs 3 passes if I remember correctly,  & is a lot slower as a result compared to Accuraterip.   It simply copies the CD & verifies it has captured it all,  & if the CD has errors in the data,  defective sectors etc., it reports it.   Whereas AR compares your CD data against a number of other CD rip data stored on-line. 

I’ve tried all that dBpoweramp have advised to get AR up & running but nothing fixed it, I felt I must be missing something,  would be nice if someone has an answer,  especially for getting the offset thing sorted.

 TBH it does not really bother me as I ripped all my CD collection on other drives using AR & the odd CD I buy these days just takes an extra few minutes with Securerip.

Yes, i'm starting to think the whole thing is corrupt. I.m going to stick with a physical format, my NAS will be used for gaming instead. Back to CDs and vinyl for me.

Thanks.

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