i am currently experiencing problems with the uniti core and its refusal to allow ripping CD's to the hard drive, even though it's been doing this for last year and is only at 50percent if its capacity.
trying the correct protocol, I raised a support request. That's now 10 days ago and I have had a few responses, but each times it appears to be simpleton responses. Last reply by me is now 3 days ago when they said they would escalate this.
so much for the statement of response within 24 hours.
latest query, why I had not heard a reply, and noticed at the foot of the reply pages it says the company is TMTI led.
Is this contracted service and run by people who do not have the knowledge or skill set required?
yet again frustrated !!