My Astell + Kern AK70 Mk II is faulty having dropped a channel on the headphone output. It is 4 months old.
I purchased it from an online shop who have advised me warranty claims are dealt with in the UK by iRiver. However I have used the contact form to attempt get in touch with them twice over the last week without any response.
I will try the additional fax and phone numbers when I get time but my question is that if I am unable to raise a response from iRiver can I get back to the retailer and tell them that it is not my problem to sort out the return and pass the responsibility back to them?