Atom - DELAYED AGAIN?!?!

Posted by: L_H on 18 May 2017

Having 2 x Atom's on order I was frustrated to learn today the the Atom's are delayed until June now. "Software" is the reason given yet the dealers, (I spoke to 3 today) appear to be out of the loop.  Does anyone have a valid answer? How badly wrong can anyone get a product launch date without commenting and keeping loyal customers informed? I would also like a Star but no-one appears to know when that will be released!

Posted on: 07 June 2017 by ssmith
ssmith posted:
Christine posted:

There seems to be a lot of people split over the Atom

In what way?

Very good, brain just caught up. Not used to humour in this thread.

Posted on: 07 June 2017 by Eoink
ssmith posted:
ssmith posted:
Christine posted:

There seems to be a lot of people split over the Atom

In what way?

Very good, brain just caught up. Not used to humour in this thread.

Christine was just fission for a reaction.

Posted on: 08 June 2017 by Mike R
Klout10 posted:

For what it's worth: my dealer confirmed today that my Uniti Atom will be available in two weeks ... 

His dealer needs to read yesterday's letter from NAIM then!!

Posted on: 08 June 2017 by Tastiehastie77
Mike R posted:
Klout10 posted:

For what it's worth: my dealer confirmed today that my Uniti Atom will be available in two weeks ... 

His dealer needs to read yesterday's letter from NAIM then!!

Prey tell...Letter?

Posted on: 08 June 2017 by Eoink
Tastiehastie77 posted:
Mike R posted:
Klout10 posted:

For what it's worth: my dealer confirmed today that my Uniti Atom will be available in two weeks ... 

His dealer needs to read yesterday's letter from NAIM then!!

Prey tell...Letter?

They've just updated the status......

Looks like Klout's dealer and mine were going on information that was superceded by a later email.

Posted on: 08 June 2017 by Gazza

That's the end of a June delivery then.......unbelievable!

Posted on: 08 June 2017 by Klout10
Mike R posted:
Klout10 posted:

For what it's worth: my dealer confirmed today that my Uniti Atom will be available in two weeks ... 

His dealer needs to read yesterday's letter from NAIM then!!

Mike, what letter do you mean? I'm a bit confused ...

Posted on: 08 June 2017 by Gazza

Naim have posted the letter on the forum, they failed another external test, hence will not be shipping until they fix and retest?

Posted on: 08 June 2017 by Eoink

To help Klout10 and anyone else who wants to see the letter, it's in the Uniti progress thread here.

https://forums.naimaudio.com/to...niti-progress-update

It's the 1st post on the 8th June update.

 

Posted on: 08 June 2017 by hungryhalibut

Rather oddly, the progress update only appears in the HiFi Corner. One might expect it to feature in Streaming Audio as well.

Posted on: 08 June 2017 by L_H

Well there you go - I'm outta here; bored of this now, all the best and good luck all.

Posted on: 08 June 2017 by Christine

An open question:

Do we need Apple support on our Naim products?

Posted on: 08 June 2017 by Eloise
Christine posted:

An open question:

Do we need Apple support on our Naim products?

You may not need it ... but I suspect a lot are sold because of it.

Oh and no-one said it was Apple who "failed" the Atom.

Posted on: 08 June 2017 by jon h

I was trying hard to stay quiet

ignore airplay2. Apple announced it this week for delivery later in the year. That's probably q4. Naim cannot ship it until Apple says so

thats all there is to it. 

Posted on: 08 June 2017 by David Hendon
jon honeyball posted:

I was trying hard to stay quiet

ignore airplay2. Apple announced it this week for delivery later in the year. That's probably q4. Naim cannot ship it until Apple says so

thats all there is to it. 

Not sure that's quite right!

I do agree that Naim probably can't say "AirPlay 2 ready" until Apple say they can, but Naim probably can ship Atoms with the functionality built in if they want to and also they could disable the functionality and then enable later it with a firmware or app update if they preferred.  So I don't think we should be thinking that the Atom is held up until Apple decides, which is what your "all there is to it" implies.

And the fail they have just run into may not be Apple as Eloise said.

best

David

Posted on: 08 June 2017 by jon h

It is all there is to it

there is no production code from Apple. It is in early beta. There is no shipping apple os with it in. You cannot test for compliance against something that is barely beta. It is months from being ready from Apple let alone a third party implementing the spec 

Posted on: 08 June 2017 by David Hendon
jon honeyball posted:

It is all there is to it

there is no production code from Apple. It is in early beta. There is no shipping apple os with it in. You cannot test for compliance against something that is barely beta. It is months from being ready from Apple let alone a third party implementing the spec 

I do agree with that! But the Atom isn't held up because of it.

best

David

Posted on: 08 June 2017 by Eoink

I think you and Jon are saying the same thing David. As I read his original post, he was saying "Naim can't ship it until Apple say so" with it referring to Airplay 2, and the intent of the message being that Airplay 2 wasn't what was holding up the shipping of the Atom because it was to be launched after the Atom shipped.

A certification is holding up the Atom, it could be Google for Chromecast, it could be Apple for Airplay (not Airplay 2), it could be any other feature that requires external certification.

Posted on: 08 June 2017 by jon h

Atom delays have nothing to do with airpkay2. Trevor has said so. I believe him. 

Posted on: 08 June 2017 by jon h

Quite so eouink. I have no idea what the issue is. But I guarantee it's not airplay2

Posted on: 08 June 2017 by David Hendon

With respect Jon, it was you who first mentioned AirPlay 2, not me.

best

David

Posted on: 08 June 2017 by Christine

I wonder why they can't release the Atom now and disable via software whatever it is they can't obtain a licence for then enable it once the hurdle has been jumped?

Posted on: 08 June 2017 by Eoink
Christine posted:

I wonder why they can't release the Atom now and disable via software whatever it is they can't obtain a licence for then enable it once the hurdle has been jumped?

I think there are 2 main reasons.

i) The feature set of the new Unitis has been announced, let's say it's Chromecast that's the issue, to launch without that would be a big hole in the new feature set, it it's Airplay (1), then a big hole in the feature set that the previous generation had, and so on depending on which feature set it is.  So from a marketing perspective, I can see why you'd hold on to launch the full system, effectively "don't do another Core".

ii) As an ex software engineer, the chances are that the certification will require some changes, so shipping would then mean early firmware changes, not just a licence enabling, totally possible, but I can see why you wouldn't choose to do it.

 

Posted on: 08 June 2017 by jon h

There are issues in USA tax law about enabling things after launch. To do with how you book the value of the transaction. I am not an accountant. But Apple had to make a $1 charge in the past for enabling capabilities post release on their wifi products. 

Posted on: 08 June 2017 by Christine
Eoink posted:
Christine posted:

I wonder why they can't release the Atom now and disable via software whatever it is they can't obtain a licence for then enable it once the hurdle has been jumped?

I think there are 2 main reasons.

i) The feature set of the new Unitis has been announced, let's say it's Chromecast that's the issue, to launch without that would be a big hole in the new feature set, it it's Airplay (1), then a big hole in the feature set that the previous generation had, and so on depending on which feature set it is.  So from a marketing perspective, I can see why you'd hold on to launch the full system, effectively "don't do another Core".

ii) As an ex software engineer, the chances are that the certification will require some changes, so shipping would then mean early firmware changes, not just a licence enabling, totally possible, but I can see why you wouldn't choose to do it.

 

Yes, you are probably correct.

I guess we are only a very small bunch of people who are bothered that we can't purchase it right now.